How Can We Help You?
Below are some of the most frequently and commonly asked questions we receive from our customers.
If you have a question that is not listed below, or need further help, please contact us by sending us an email or calling us @ (478) 259-0854.
We look forward to helping you have the best experience possible when you purchase our products.
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Question: What payment methods do you accept? We accept all major credit cards and paypal. We only accept cash and check when you purchase from one of our live events. |
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Question: How long will it take to receive my newly purchased goody? We know you are excited about your purchase & you want it in your hands as quickly as possible! Hey, we are excited for you also & can't wait for you to get your item(s). Typically, when you place your order, our customer service gals have it ready and in our postman's hands as quickly as possible- usually by noon each day. Sometimes delays happen & we need a little "extra" time. Because of this, we like to allow ourselves 3-4 days to process an order before we ship it to you. |
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Question: Do you offer gift wrapping? Why yes we do! Just let us know that your item is a gift & that you need it wrapped & we will take care of that for you! |
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Question: What are your shipping rates? Please find our shipping rates and terms here. We offer free shipping for all domestic USA retail orders. |
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Question: How do I track my order? Simply login to your account and check your Order History page. Once an item is shipped, you will receive a notification with the tracking number as well. |